Managed IT Services

Managing IT internally can drain time and resources especially with today’s fast-changing tech and security risks.

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Reliable IT support, tailored to your business.

Many businesses turn to managed IT services for expert support, stronger security, and fewer headaches. With a trusted partner, your team can stay focused while we handle the rest.

It’s not just about fixing issues it’s about preventing them. Whether you’re scaling or just want less downtime, managed services offer a flexible, cost-effective way to stay ahead.

Our IT support adapts to your needs, whether you need helpdesk access, strategic planning, or both. Every service is delivered with a reliable SLA, so you’re never left in the dark.

Proactive Support, Real Results

We monitor and maintain your systems 24/7 to prevent disruptions and improve performance. From updates to issue resolution, we keep things running smoothly so you don’t have to worry.
Outsourcing your IT means less overhead, faster solutions, and more time to focus on growing your business.

What's included in our Managed IT services?

Block Hours

  • ✅ Discounted hourly rate
  • ✅ One time payment
  • ✅ Flexible, request-driven work
  • ✴️ Standard priority SLA
  • ❌ Ongoing monitoring
  • ❌ Proactive updates (upon request only)

Proactive Managed Services

  • ✅ Predictable monthly cost
  • ✅ Hours rollover with any active maintenance contract
  • ✅ Proactive monitoring & maintenance
  • ✅ Priority SLA response
  • ✅ Security patching & audits
  • ✅ Strategic planning & hardware reviews
  • ✅ Weekly health checks (up to every 15 min during high-risk days)
  • ✅ Trend analysis & automation scripts

Pay By Hour

  • ✅ Support on request
  • ❌ Ongoing monitoring
  • ❌ Proactive updates (upon request only)
  • ❌ Limited SLA priority
See Full Plan Breakdown
Isometric illustration representing IT8 remotely managing and protecting client systems through secure digital dashboards.

How does our pricing work?

 Proactive Maintenance Hours

  • Available in 10, 20, 30, and 40 hours per month
  • Used for ongoing maintenance, updates, and recurring tasks
  • Recommended hours depend on device numbers (laptops, desktops, servers) and the amount of ongoing work needed

Block Hours

  • Available in 10, 20, 30, and 40 hour bundles
  • Used for general support, fixes, and project work
  • Larger bundles = better hourly rate
  • Blocks over 40 hours can be billed monthly (by agreement)

Pay‑By‑Hour

  • Ideal for ad‑hoc, occasional support
  • Remote support: billed in 15‑minute increments
  • Onsite support: 1‑hour minimum, then billed in 15‑minute increments after the first hour