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Break-fix IT

Your Backup IT Team—Ready When You Need Us

No IT Department? No Problem. We’re Here When Tech Breaks Down.

Not every business has an in-house IT team—and that’s where we come in. Our Fix-It IT Support service is designed for businesses that need reliable, fast tech help when something breaks or goes wrong.

Whether it’s a software issue, hardware failure, or network glitch, our team is just a call away. We provide expert troubleshooting and responsive support, so you don’t have to figure it out alone—or wait days for a solution.

What's included in our service?

Why It Matters

Outsourcing your IT environment ensures 24/7 support, proactive monitoring, and expert advice—without hiring a full-time internal team.

What It Includes
  • Remote IT support and troubleshooting
  • Security updates, patching, and antivirus
  • Device monitoring and reporting
  • Strategic IT consulting and project planning
  • Helpdesk support for your team
Benefits
  • Expert support without in-house hiring
  • Frees up internal staff to focus on core business
Pricing

Expert IT Help When You Need It Most

Our Break-Fix IT service is designed for businesses without an internal IT department, or for those needing fast, expert support during unexpected tech issues. Whether it’s a system failure, software glitch, or hardware breakdown, our team is ready to step in.

We offer simple, flexible pricing so you can get the help you need—on your terms.

Pay-As-You-Go Support

Need help now without a long-term commitment? Our standard hourly rate is:

$220 per hour
Billed in 30-minute increments. Ideal for urgent or one-off issues.

Block Hour Packages – Save More as You Scale

Our prepaid block-hour bundles give you the same high-level support at discounted rates. Use them as needed across multiple support requests.

What’s Included with Every Hour:

  • Remote support and troubleshooting

  • Help with software, hardware, and network issues

  • Clear communication and fast resolutions

  • No lock-in contracts—just reliable support when you need it

We offer flexible Break-Fix IT support options to suit your needs. Choose from our standard hourly rate for one-off issues, or take advantage of discounted block-hour packages ranging from 10 to 40 hours—the more hours you pre-purchase, the more you save.

Contact us today to find the right pricing option for your business and keep expert IT support within reach, whenever you need it.