Pricing Options
See exactly what each Managed IT plan includes so you can pick what fits your business best
Pricing visibility is very important to us
We desire to run a very transparent business model. However pricing in IT can get confusing, please feel free to call us and we can help you choose the most cost effective, efficient plan for your needs.
Our Point of difference:
We pride ourselves on our ethics and want to be a core part of your team while you grow.
- Billed in 15 minute increments. We keep the increments low.
- If we don't fix or don't find a solution, no charge.
- We stand by our configuration work for 30 days (*conditions apply). This means if that pesky printer doesn't stay fixed, we will keep working on the ticket for free until you confirm it works exactly as intended.
- We don't charge to escalate or learn. If the technician you talk to doesn't know, that's on us. We need to train better, which means you won't be billed for that time.
Note: If the request falls outside our skill set and is not a common industry‑standard requirement, we will seek approval for this niche request.
Pricing Categories
Proactive Managed Services
- ✅ Predictable monthly cost
- ✅ Never lose your hours!! - Hours rollover with any active maintenance contract
- ✅ Proactive monitoring & maintenance
- ✅ Priority SLA response
- ✅ Security patching & audits
- ✅ Monthly Strategic planning & hardware reviews
- ✅ Weekly health checks (up to every 15 min during high-risk days)
- ✅ Trend analysis & automation scripts
No punishment for going over
Unlike other IT companies we won't punish you for going over your monthly hours, you will receive the same hourly rate included in your proactive maintenance package.
| Pay Per Hour |
| Per Hour Rate: $220 Inc. |
| 5 Proactive IT Maintenance Hours |
| Discount Applied: 5% |
| Per Hour Rate: $209 Inc. |
| Total Cost: $1,045 Inc. |
| Overage P/H Rate: $209 Inc. (No penalty) |
| 10 Proactive IT Maintenance Hours |
| Discount Applied: 10% |
| Per Hour Rate: $198 Inc. |
| Total Cost: $1,980 Inc. |
| Overage P/H Rate: $198 Inc. (No penalty) |
| 20 Proactive IT Maintenance Hours |
| Discount Applied: 15% |
| Per Hour Rate: $187 Inc. |
| Total Cost: $3,740 Inc. |
| Overage P/H Rate: $187 Inc (No penalty) |
| 30 Proactive IT Maintenance Hours |
| Discount Applied: 20% |
| Per Hour Rate: $176 Inc. |
| Total Cost: $5,280 Inc. |
| Overage P/H Rate: $176 Inc .(No penalty) |
| 40 Proactive IT Maintenance Hours |
| Discount Applied: 25% |
| Per Hour Rate: $165 Inc. |
| Total Cost: $6,600 Inc. |
| Overage P/H Rate: $165 Inc. (No penalty) |
| After Hours |
| Per Hour Rate: $275 Inc. |
- Monthly IT Maintenance packages hours will not expire, and unused hours will rollover to following months**.
- Maintenance tasks will use part of your allocated hours each month to proactively maintain and improve your systems helping prevent issues before they impact your team.
** Requires an active proactive maintenance agreement. - View the full breakdown of inclusion here.
Block Hours
- ✅ Discounted hourly rate
- ✅ One time payment
- ✅ Flexible, request-driven work
- ✴️ Standard priority SLA
- ❌ Ongoing monitoring
- ❌ Proactive updates (upon request only)
| Pay Per Hour |
| Per Hour Rate: $220 Inc. |
| 5 Block Hours |
| Discount Applied: 2% |
| Per Hour Rate: $215.6 Inc. |
| Total Cost: $1,078 Inc. |
| 10 Block Hours |
| Discount Applied: 5% |
| Per Hour Rate: $209 Inc. |
| Total Cost: $2,090 Inc. |
| 20 Block Hours |
| Discount Applied: 8% |
| Per Hour Rate: $202.40 Inc. |
| Total Cost: $4,048 Inc. |
| 30 Block Hours |
| Discount Applied: 11% |
| Per Hour Rate: $195.80 Inc. |
| Total Cost: $5,874 Inc. |
| 40 Block Hours |
| Discount Applied: 14% |
| Per Hour Rate: $189.20 Inc. |
| Total Cost: $7,568 Inc. |
| After Hours |
| Per Hour Rate: $275 Inc. |
- Expiry of hours is 1 year (12 Months)
- There are no limitations in block hour usage. (Use the hours for anything IT you wish)
- View the full breakdown of inclusion here.
Pay By Hour
- ✅ Support on request
- ❌ Ongoing monitoring
- ❌ Proactive updates (upon request only)
- ❌ Limited SLA priority
| Pay Per Hour |
| Per Hour Rate: $220 Inc. |
| After Hours Rate |
| Per Hour Rate: $275 Inc. |
- There are no limitations in block hour usage. (Use the hours for anything IT you wish)
- View the full breakdown of inclusion here.