James Latter
Senior Technician | IT8
James Latter is a Senior Technician at IT8 Essential Business IT Services, supporting Melbourne businesses with secure, reliable, and proactive technology solutions. With over 8 years of hands-on experience across managed IT, network infrastructure, cybersecurity, Microsoft 365, VoIP systems, and data backup and recovery, James is the technical backbone of the IT8 team.
Before joining IT8, James worked as a Client SME at First Focus and spent over seven years as a Computer Technician at Section Technologies. This gave him deep experience across both end-user challenges and backend infrastructure requirements, allowing him to bridge technical expertise with real-world business needs. Whether resolving a critical outage, planning a cloud migration, tightening security controls, or supporting a business's long-term IT infrastructure, James focuses on delivering outcomes that improve reliability and reduce downtime.
James is passionate about making technology simple, stable, and predictable. He is committed to reducing downtime, deploying scalable cloud solutions, and delivering friendly, professional support that clients trust.
Senior Technician | IT8 Business IT Services
With a strong foundation built across nearly eight years in the industry, James returned to work alongside Adam Gurrie once more, joining IT8 Essential Business IT Services as Senior Technician. The move was a deliberate one, driven by a desire to get back to personalised, relationship-focused IT support and take on a new challenge in a growing business. Reuniting with Adam and the IT8 team, James brings the depth of experience gained across both small MSP and large enterprise environments, continuing to grow alongside the team and the clients they support.
Client SME | First Focus
In 2024, Section Technologies was acquired by First Focus, one of Australia's leading managed service providers. James transitioned into the organisation as part of the acquisition, stepping into a Client SME role and experiencing firsthand what enterprise-scale IT operations look like. Working within a larger national business exposed him to more complex environments, structured processes, and a broader client base, adding a new dimension to his technical and professional experience.
Technician | Section Technologies
James began his IT career at Section Technologies, a Melbourne-based managed service provider serving small and medium businesses across the eastern suburbs. It was here that James first worked alongside Adam Gurrie, building a strong professional relationship and a shared approach to delivering honest, client-focused IT support. Over seven and a half years, James developed hands-on expertise across a broad range of disciplines including desktop support, networking, server infrastructure, hardware procurement, and client-facing service delivery. Working in a close-knit MSP environment gave James a strong technical foundation and a deep understanding of what businesses genuinely need from their IT support partner.