Appendices

APPENDIX A – Terms and Conditions

APPENDIX B – Proactive IT Maintenance

APPENDIX C – Block Hours

APPENDIX D – Cloud Hosting

APPENDIX E – End Point Protection

APPENDIX F – Backup and Disaster Recovery

APPENDIX G – Cybersecurity

APPENDIX H – VoIP

APPENDIX I – Microsoft 365 Strategies and Licence Management (365)

APPENDIX J – Hardware / Software Management

APPENDIX K – Digital Marketing Technology & Integration

APPENDIX L – Break Fix IT Support

APPENDIX M – Remote Work Enablement

APPENDIX N – Compliance & Data Governance with 365

APPENDIX O – Network Setup & Maintenance

APPENDIX P – IT Strategy and Consulting

APPENDIX Q – Emergency & After – Hours Support Services